Brand is a word that’s used widely but often inaccurately. Is the product you sell or the service you offer a brand? Brands produce/reinforce perceptions, they […]
I prefer to consider myself “eccentric” rather than just plain mad, but over 20 years working in Customer Service and administration could make anyone a little […]
The proverbial ‘smart’ phones have taken over the world! With the recently announced re-release of the classic Nokia 3310 (with a battery the makers are claiming […]